Hiring, Onboarding & Employee Retention in Des Moines, Iowa and Nationwide

Build a Better Employee Experience From the Start


✓ Recruiting & Hiring Support
✓ Stronger Employee Onboarding
✓ Practical Retention Strategies

Small business team building a stronger hiring and employee retention process.

How Can HR Help With Hiring and Retention?

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Quick Answer


Good hiring is about more than filling an open position. It starts with defining what you need, finding the right candidate and creating an onboarding experience that sets the employee up for success.


HR Excellence Consulting helps small and growing businesses strengthen their hiring, onboarding and retention practices, from job descriptions and recruiting to the employee's first 90 days and beyond.


The goal isn't simply to hire employees. It's to hire the right people and give them reasons to stay.

Business leaders reviewing candidates and planning the hiring process.

Finding the Right Employee Starts Before You Post the Job

When a position needs to be filled quickly, it's tempting to write an ad, post it online and start interviewing.

But successful hiring begins earlier.


Do you have a clear job description? Do you know which qualifications really matter? Is your compensation competitive? Does your interview process help you identify the right candidate or simply the person who interviews best?


HR Excellence Consulting can help businesses develop a more intentional hiring process, including:


  • Job descriptions
  • Recruiting strategies and job postings
  • Candidate screening
  • Interview questions and processes
  • Compensation considerations
  • Offer letters and employment documentation
  • Hiring processes that managers can consistently follow


A better hiring process can help you make better hiring decisions.


Learn more on the interview process → 

New employees participating in onboarding and workplace training.

The First 90 Days Matter

Hiring the employee is only the beginning.


The first days and weeks of employment shape how a new employee views your organization, their manager and their decision to stay.


A strong onboarding process should go beyond completing paperwork and showing someone where to sit. New employees need to understand their role, what's expected of them, how success will be measured and where to go when they have questions.


HR Excellence Consulting can help develop an onboarding process that may include:


Before Day One
Employment documents, required forms, technology and workspace preparation, schedules and communication.


First Days & Weeks
Introductions, policies, job expectations, training, workplace procedures and manager check-ins.


First 30–90 Days
Ongoing feedback, performance expectations, training needs and conversations about how the employee is adjusting.


Onboarding shouldn't be one day. It's a process.


Learn more in our blog by Melissa McCoy, found and HR advisor of HR Excellence Consulting:  Your first 90 Days Checklist for Success → 

Employee considering whether to stay with an organization.

Why Are Good Employees Leaving?

Turnover isn't always about pay.


Employees may leave because expectations weren't clear, onboarding was weak, managers aren't communicating, workloads are unrealistic, workplace issues aren't being addressed or they don't see opportunities to grow.


Sometimes the first sign of a retention problem isn't someone quitting.


Morale changes. Employees disengage. Communication drops. Good employees become unusually quiet.


That last point came directly from Melissa's thinking in the FAQs, and I really like bringing it into this page. It sounds like someone who has actually worked with employees, not generic HR copy.


HR Excellence Consulting can help businesses look beyond the turnover number and identify HR practices that may be affecting the employee experience.

Employees experiencing a positive workplace culture that supports retention.

Employee Retention Starts With the Everyday Experience

There isn't one program or employee benefit that guarantees people will stay.


Retention is influenced by what employees experience every day: their manager, communication, expectations, recognition, compensation, workload, workplace relationships and opportunities to develop.


Our team can help evaluate areas such as:


  • Employee engagement and feedback
  • Manager communication
  • Performance and development processes
  • Compensation and benefits
  • Workplace policies and expectations
  • Recognition and employee experience
  • Patterns in turnover and employee concerns


The goal isn't to add unnecessary programs. It's to identify practical changes that make sense for your employees and your business.

Manager providing guidance and feedback to support employee retention.

Your Managers Play a Big Role in Retention

A business can have excellent policies and benefits, but the employee's day-to-day experience is often shaped by their manager.


Managers need to know how to set expectations, provide feedback, recognize good work, address problems and have difficult conversations.


HR Excellence Consulting can provide managers with HR guidance and support so they aren't left to figure those situations out on their own.


 Learn About Performance Management & Manager Support →

New employee being welcomed during the hiring and onboarding process.

Hiring Help for One Position or Ongoing HR Support

You don't have to outsource all of your HR to get help with hiring.


HR Excellence Consulting can assist with a specific recruiting or onboarding project, help improve your existing processes, or provide ongoing hiring and employee support as part of a fractional HR relationship.


We meet you where your business is today and help build HR processes that can grow with you.



Learn About Fractional HR Services →

Melissa McCoy, founder and HR consultant at HR Excellence Consulting.

Need Help Finding or Keeping the Right Employees?

Maybe you're struggling to fill an important position. Maybe new hires aren't staying. Or maybe turnover has increased and you're not sure why.


Tell us what's happening. We'll help you determine where to start.